Product Recall

Suburban Recreational Vehicle Water Heaters

Affected model numbers are SW6PA, SW6DEA, SW6DA, SW4DEA, SW4DA, SW4DECA and SW6DECA with serial numbers between 181315552 and 193002648 (some serial numbers may end with a 'D') and between 8183311827 and 8190201139.

Available for sale between 1 May 2018 and 25 September 2019

DEFECT The flange securing the burner heat exchanger tube to the internal front fascia of the appliance may not be properly formed. During use on gas, hot water services with the defect may emit carbon monoxide into the caravan or motor home.

HAZARD If the unit is powered by gas and is operated in an enclosed area – such as caravan or motorhome - carbon monoxide may spill into the vehicle and poisoning could occur resulting in serious illness, injury or death.

WHAT TO DO Consumers should immediately check if their appliance is affected and if so, cease using the appliance powered by gas.

To identify affected appliances: open the exterior access door to the hot water service and check the model and serial number located on the right-hand side.
Visit the supplier's website and enter the serial number to check if the appliance is affected. 

View the recall advertisement hereFor further information, you can contact Coast to Coast’s recall hotline on 02 9645 7685 or via email at